To calculate the overall star rating and percentage breakdown by star, we use a simple average.
To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.
Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;
I very much liked Louise’s writing and professionalism. I disliked having to approve my identity for every interaction. This could be simpler. If not through an app that usually expensive it could work better though a responsive web that keeps the user logged in.